FAQ

Frequently asked questions

• Are LAN-connected laptops included in observations by WiFi-based occupancy analytics?
• How does Basking calculate occupancy accurately based on WiFi/LAN data if people have multiple devices?
• How does Basking estimate positions using WiFi data?
• How does Basking ensure data privacy through the randomization of MAC Addresses?
• Why should we encourage employees to connect to the WiFi Network?
• Viewing your Office Occupancy rates using either Total Seats or Workstations
• How can I switch between rates and occupancy numbers in the Analytics view?
• How can I add a new site to Basking Instant Insights
• Basking data sources
• Available user roles
• How is the environmental impact calculated by Basking?
• How do I reach Basking customer support?